Microsft 365 Backups for MSPs — ENGRAM VAULT
Protect your clients’ Core Microsoft 365 Applications
Easy, Scalable backups. Access + Reserved Shared Storage Pool
Purpose built for our MSP Partners
Ease of Use.
Protecting your clients Microsoft 365 data, including Mail, Exchange, SharePoint Online, OneDrive for business, Contacts, and Calendar, with automatic, hourly backups. We back up not only files and messages, but also all metadata, such as file permissions and folders.
Scalability.
Automatically detect and back up new users and their apps added to your clients’ Microsoft 365 domain. There is no need to adjust your subscription or worry about manually backing up your data.
Everything just uses your Reserved Shared Storage Pool. As your clients’ businesses grow, we can scale to meet their growing storage needs.
Security.
Engram Vault offers a variety of security features to protect your data, including:
Encryption: All data is encrypted at rest and in transit using industry-standard encryption algorithms.
Compliance: Engram Vault is compliant with a variety of industry standards, including HIPAA and GDPR.
We believe that security is essential for any business that handles sensitive data. That’s why we offer a comprehensive set of security features to protect your data.
Reliability.
Restores are just as easy as backups. You can restore individual files or entire folders, and you can choose to restore to a specific point in time.
You can also restore data to a different account. This is useful if you need to restore data to a new employee’s account or if you need to recover data from a deleted account.
Support.
Our Microsoft 365 Backups is a service that provides both storage and restoration capabilities. We offer a self-service portal that your clients or MSP staff can use to perform their own restores. However, if your clients are busy working on getting the rest of their services back online after a disaster, or they just don’t want to bother with performing their own restores, they can just call us. We’re here to help and assist with restoring backups at no additional cost. This way, you as an MSP can continue to assist with other matters, or your clients can work on getting other business objectives completed so they can get back to business.
Affordability.
We understand that affordability is a top concern for businesses of all sizes. That’s why we offer a simple, affordable pricing structure that is designed to fit your budget.
Our pricing is based on two factors:
Access fee: This is a monthly fee that gives a licensed Workspace user access to our backup vault.
Storage pool fee: This is a monthly fee that is based on the amount of data you reserve to store in our backup vault.
Additionally, our storage pool can be used for backups of other services we provide you. This means that you can consolidate your storage costs and increase your profits.
For example, if we also provide Veeam backup services, you can store all of your customer data in your purchased storage pool. This would save you the cost of having to purchase and maintain separate storage for each service.
Microsoft 365 Shared Responsibilities Model
“…users should be aware of the risk of ransomware attacks and take necessary precautions, such as,… keeping backups of important data…”
- Microsoft Responsibilities: Microsoft is responsible for ensuring maximum uptime of the infrastructure and software that host Microsoft 365, through measures such as redundancy, load balancing, and fault tolerance. This includes implementing effective backup and disaster recovery solutions to minimize any potential downtime, and proactively monitoring and addressing any issues that may affect the availability of Microsoft 365 services.
User Responsibilities: Users are responsible for ensuring that data is retained for the periods specified by the business need, applicable laws, or internal company policies. This includes identifying and properly classifying sensitive data, adhering to data retention policies, and regularly reviewing and disposing of outdated or unnecessary data. Additionally, users should be aware of the potential legal and financial implications of failing to properly retain data, and take necessary steps to ensure compliance.
- Microsoft Responsibilities: Microsoft is responsible for replicating data across multiple locations in order to ensure data redundancy and availability. However, Microsoft is not responsible for protecting against manual file deletion, and users are encouraged to take appropriate measures to protect their important data, such as setting appropriate access controls and implementing backup and disaster recovery solutions.
User Responsibilities: Users are responsible for ensuring that data is retained for the periods specified by the business need, applicable laws, or internal company policies. This includes identifying and properly classifying sensitive data, adhering to data retention policies, and regularly reviewing and disposing of outdated or unnecessary data. Additionally, users should be aware of the potential legal and financial implications of failing to properly retain data, and take necessary steps to ensure compliance.
- Microsoft Responsibilities: Microsoft is responsible for providing various access control options to its users, including basic password-based authentication and multi-factor authentication. Microsoft is also responsible for regularly reviewing and updating its access control features to ensure that they meet industry standards and best practices. Additionally, Microsoft provides guidance and resources to help users properly configure and manage access controls for their accounts and resources.
User Responsibilities: Users should be aware of the risk of data deletion by malicious employees and take necessary precautions to protect sensitive information, such as setting appropriate access controls, monitoring activity logs, and reporting any suspicious activity to the appropriate personnel.
- Microsoft Responsibilities: Microsoft is responsible for implementing and maintaining physical security measures to protect against unauthorized access to its data centers and infrastructure, such as employing security guards, surveillance cameras, and access controls.
User Responsibilities: Users should take appropriate measures to protect their Microsoft 365 resources from third-party access, such as using strong passwords, enabling multi-factor authentication, and regularly monitoring their accounts for suspicious activity. Additionally, users should be aware of the risk of ransomware attacks and take necessary precautions, such as avoiding suspicious links and attachments, keeping backups of important data, and reporting any suspicious activity to the appropriate personnel.
📞 Get Started Today
Protect your Microsoft 365 data before it’s too late! Contact us today for a free consultation and pricing estimate.